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Technical support agent
Location:
Vancouver, BC
Description:
LanguagesEnglish EducationCollege, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years Experience2 years to less than 3 years Salary: $32.21/hour Position-1 Work settingFinancial technology (FinTech)Startup companyHelp desk ResponsibilitiesTasksCommunicate electronically and in person with computer users experiencing difficulties to determine and document problems experiencedConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for use by other technical support analystsParticipate in the redesign of applications and other softwareProvide business systems, network and Internet support to users in response to identified difficultiesPerform Web-server backup and recovery operationsProvide customer service Experience and specializationType of experienceCall centre Additional informationSecurity and safetyBasic security clearanceCriminal record check BenefitsHealth benefitsDental planHealth care planVision care benefits Financial benefitsBonusRegistered Retirement Savings Plan (RRSP) Long term benefitsMaternity and parental benefitsTax-Free Savings Account (TFSA) Other benefitsLearning/training paid by employerOn-site amenitiesPaid time off (volunteering or personal days) How to applyOnline:
Posted:
January 24 on Jobvertise
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More About this Listing: Technical support agent
Technical support agent is a Technology Technical Support Job located in Vancouver BC. Find other listings like Technical support agent by searching Oodle for Technology Technical Support Jobs.
Technical support agent is a Technology Technical Support Job located in Vancouver BC. Find other listings like Technical support agent by searching Oodle for Technology Technical Support Jobs.