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Manager, Quality Improvement | Manager in Executive Job at Nova Scotia Health and IWK Health in Ha1

This listing was posted on Nova Scotia Health and IWK Health.

Manager, Quality Improvement

Location:
Halifax, NS
Description:

Click here to apply as an internal applicant. Req ID: 176793 Company: Nova Scotia Health Location: Provincial Zone, Bethune Building - QEII Department: QISR Quality, Patient Safety CZ Type of Employment: Permanent Hourly FT ( 100% FTE) x 1 position(s) Status: Management/Non Union P osition Posting Closing Date: 1-Apr-24 Nova Scotia Health is the largest provider of health services in Nova Scotia, with some specialized services also offered to clients throughout Atlantic Canada. We’re on a mission to achieve excellence in health, healing and learning through working together, which is reflected in the hospitals, health centres and community-based programs we operate across the province. Our passionate team of professionals provides a variety of high-quality inpatient and outpatient services including academic, tertiary, and quaternary care, as well as continuing care, primary health care, public health, and mental health and addictions. Join a diverse team of innovators, collaborators and creative thinkers today. Nova Scotia Health employs professionals in all corners of our beautiful province. We believe there's a place here for everyone to call home, from vibrant cities with exuberant nightlife to quaint towns with picturesque trails. The work-life balance that comes with an Nova Scotia Health role means you'll have the time to explore, discover, and participate in that coveted Atlantic lifestyle. Visit us today and check out www.novascotia.com to see why more people from across the globe are moving here. About the Opportunity Reporting to the Director, Quality Improvement and Safety, Central Zone / Provincial Lead QI & Culture the Manager works collaboratively with directors, managers and leaders in the Quality Improvement and Safety (QIS) portfolio, across NS Health and system partners. The Manager provides province-wide leadership, management and coordination for the Quality Improvement and Culture Strategy to achieve the best outcomes in delivery of safe service and continuous quality improvement: Quality Improvement and Patient Safety, and Patient Experience. This includes but is not limited to the identification and implementation of strategies, goals and objectives to support the mandate and delivery of provincially integrated and consistent health programs and services. In this regard, the Manager works in collaboration with other managers and directors, consulting for specialized resources/ expertise as required. Working collaboratively with the Director, the Manager works with others within the QIS portfolio and across NS Health to ensure the QI & Culture Strategy remains aligned with best evidence and promising practice in the advancing field of quality and improvement, and that the associated operational plan evolves accordingly and in alignment with NS Health strategic plan and priorities. The Manager is responsible and leads the design, implementation and evaluation of programming and intiatives as well as policy and procedure development. The Manager oversees a team and works collaboratively with the portfolio team with expertise in quality, patient safety, accreditation and patient experience. The Manager ensures the team delivers, executes and leads in an integrated manner across zones and NSH and operationalizes processes for QI and Culture Strategy. In some cases, staff will report directly to the Manager; in other cases, they will report directly to the relevant Director but functionally report to the manager on a project / initiative basis. The structure is under development, so subject to change. In both the provincial and zonal portfolios, the Manager contributes to the leadership of and supports strategies and operational plans consistent with legislation, portfolio goals and priorities, the Quality Improvement, Safety and Performance Framework, accountability frameworks, national standards and the mission, vision and values of the organization and champions a learning and innovative environment that aligns with the current and proposed future state of NSH. About You We would love to hear from you if you have the following: Required: Bachelor’s degree in a health related discipline/health science field/business Preferred: Masters Degree in Health Services Administration, Quality Improvement and Safety or Business Administration Certificate/training related to quality improvement and patient safety, patient experience/engagement, health leadership certificate or related program an asset Certified Health Executive (CHE) designation is an asset Adult learning training/experience is an asset Minimum of 5 years’ progressive leadership experience involved in planning and implementing a variety of strategic activities related to quality improvement and safety; within a complex, integrated service model provided across several locations with multiple partners and stakeholders Experience engaging, mentoring and empowering teams and stakeholders in a collaborative, participatory manner to respond to the mission, vision, goals and objectives of integrated organizations and developing programs and standards to support the vision, goals and objectives of a healthcare organization Demonstrates systems thinking Extremely strong interpersonal skill, ease of collaborating with people of diverse knowledge and skillset and a focus on action and identifying paths to success Extremely comfortable managing in context of innovation, and testing concept that are not yet widely known or adopted Experience in planning, coordinating, delivery and evaluation of moderately to complex (spread/scale) QI initiatives or collaboratives Experience in program and service development, implementation and evaluation required Demonstrated advanced communications skill - oral and written, as well as positive energetic public persona Expert knowledge to critically analyze evidence-based practices to inform strategy development and organizational planning Ability to analyze and interpret statistical data and monitor quality and performance indicators and benchmarks Critical thinking and analytical problem solving Evidence-based collaborative problem solving of complex multifaceted issues Strong presentation and public speaking skills that are responsive to audience needs Ability to build and maintain collaborative working relationships and partnerships with stakeholders Experience in financial planning Understands principles of project and change management and demonstrated ability to create and lead complex work teams Expertise in leading complex change and execution of quality improvement methodologies Cultural competence Collaboration, negotiation and persuasion skills are paramount as this role requires the engagement of internal and external stakeholders Demonstrated strong working memory Possess sound knowledge of management and working knowledge of information systems, which includes the use of Microsoft Office Travel will be required Please ensure your resume is up to date and includes all relevant education, experience, training, and certifications. Hours Permanent, full-time position, 75 hrs bi-weekly Compensation and Incentives Salary Currently Under Review. Successful candidates may be eligible for our benefits package which includes health, dental, travel, long-term disability, and life insurance coverage as well as a defined benefit pension plan. Once You've Applied Thank you for your interest in this position. Only those applicants selected for an interview will be contacted. Nova Scotia Health is committed to being a workforce that is free of discrimination, values diversity and is representative, at all job levels, of the people we serve. We encourage all qualified applicants who self-identify as Indigenous, Black/African Nova Scotian, Persons of Colour, Foreign Nationals/Newcomers, Persons with Disabilities, 2SLGBTQIA+ to apply and self-identify. Follow Us! https://www.facebook.com/NovaScotiaHealthAuthority/ https://www.instagram.com/novascotiahealthauthority www.linkedin.com/company/nsha/ https://twitter.com/healthns
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Nova Scotia Health And IWK Health
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