Project Manager II
Position description: The CE Technology Enablement Team leads and supports numerous enterprise systems and tools used by our CE, BCX, SBS and TQ Contact Centers. Working closely with Operations, Marketing and O&AD, our team leads short to mid-term delivery, while designing the long-term roadmap and evolution of the systems used by our Contact Centers. CEE Technology Enablement Spotlight: As a Project Manager within the CE Technology Enablement team - Program Office, you will be integral to the delivery of the technology and governing process initiatives to delivering technology and process enablement initiatives to support our operational teams around and within the Contact Call Centers.In this role, you will: •Partner with various teams within TELUS to align strategies, leverage insights and drive synergies in technology investments; you will collaborate with stakeholders, system experts, and technology vendors to understand and deliver both business and technology benefits •Lead the planning, prioritization and delivery of in year technology and governing process initiatives, using a variety of delivery methodologies (Agile Scrum, Iterative, Waterfall, SAFe) Requirements: Required skills/Background: •Post-secondary accreditation (diploma, degree) •Project Management certification (PMP, CAPM) is required •3+ years project management experience of medium to large sized projects •Customers 1st Passion Preferred Skills/Background: •Portfolio SAFe •Agile Scrum Methodology •Telecommunications background What YOU Get: •Great pay, profit sharing bonus, stock purchase plan, dedication to team engagement; career development and after-hour educational assistance, flexible benefit plan with many innovative options and programs, DC Pension, flexible work styles, and more! Who is TELUS? We're a high-performing team of individuals who collectively make TELUS 1 of the leading telecommunications companies in Canada. Our competitive consumer offerings include wireline, wireless, internet and Optik TELEVISION™. We also deliver a compelling range of products and services for small, medium and large businesses; and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.Everyone belongs at TELUS. It doesn't matter who you are, what you do or how you do it, at TELUS, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.Do you share our passion?At TELUS, you create future friendly® possibilities.At TELUS, we are committed to diversity and equitable access to employment opportunities based on expertise.
March 13 on Albertajobcentre