Part-Time Sales Associate adidas Sport Heritage Store, Vancouver (#2040)
Purpose: Assist customers in determining which products and services best fit their needs and interest them in the merchandise. Promotes the sale of merchandise by meeting or exceeding standards for productivity. Maintains awareness of all product requirements and details, promotions and advertising. Maintains inventory and provides customer service. Accountable for accurate and complete sales transactions. Key Accountabilities: Assists customers in the selection of adidas merchandise, while providing info about the product, materials, technology, and functionality. Ensures adidas' customer service standards are upheld by listening to customer's wants and needs, and providing product info when required. Drive and close sales by utilizing adidas' selling techniques and the in-store AOS system (where available). Completes customer sales transactions (cash, credit, debit, etc.). Maintains store appearance, assists in processing and replenishing merchandise and assist with customer service inquiries. Proficient knowledge of adidas' products and programs, including technology, product details and requirements, merchandise promotions, and advertising. Help to support and create a team environment by respecting co-workers. Adheres to adidas' brand values and Sales Associate competencies. Assist with telephone duties. Adheres to company policy and procedures relating to inventory control. Other duties as required by store management. Knowledge Skills and Abilities : Must possess and consistently exhibit the competencies relative to the position. Expertise to read and comprehend simple instructions, short correspondence, and memos. Expertise to write simple correspondence. Expertise to effectively present details in one-on-one and small group situations to customers and other employees of the organization. Expertise to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Expertise to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Expertise to deal with problems involving several concrete variables in standardized situations. Expertise to use a point of sale system/ Basic understanding of cash register functions and cash procedures. Expertise to exercise good judgment and decision making skills. Demonstrate superior verbal and written correspondence abilities. Demonstrate excellent customer service. Expertise to work a varied schedule including weekends, evenings and statutory holidays. Also able to work overtime hours during peak sales periods which include, but are not limited to, Thanksgiving, Christmas, Easter, Mother's Day, Father's Day, and Back-to-School. While performing the duties of this job, the employee is regularly required to stand and talk or hear. The employee frequently is required to walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to twelve kg and occasionally lift and/or move up to 34 kg. Must be proficient in English & French (verbal and written) Requirements (Min required education and background): Must have or be pursuing a high-school diploma or general education degree (GED). 3 to 6 month's retail background is preferred. adidas Group is an equal opportunity employer committed to diversity and inclusion. We encourage applications from all applicants who are qualified, including those with disabilities, and will accommodate applicants' needs, upon request, throughout all stages of the recruitment and selection process. If selected to participate in an interview, accommodations will be made available on request. Please inform the Recruiter of the accommodation(s) that you may require. Info received relating to accommodation will be addressed confidentially.
June 4 on Sales Gravy