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Manager Support Services | Support Services in Customer Service Job at Sterling-Hoffman Executive 1

This listing was posted on MyBiotechCareer.

Manager Support Services

Location:
Quebec, QC
Description:

We are seeking a driven individual with a passion for the biotechnology industry. 1 of our clients is looking to add a strong Manager Support Services to their team. Assignments include:1) Manage all aspects of the Support Services Department2) Track and analyze all support requests3) Understand and implement industry's best and common practices4) Minimize users' disruption and frustration5) Accomplish Info Technology staff's results by communicating job expectations6) Install, test, troubleshoot and repair workstations7) Ensure optimal response to the ticket management8) Accomplish financial objectives by forecasting qualifications9) Prepare an annual budget10) Schedule expenditures and analyze variances11) Develop technology roadmaps in areas of software, hardware and services12) Complete projects by coordinating resources and timetables13) Establish scalable and flexible processes
Company:
Sterling-Hoffman Executive Search
Posted:
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More About this Listing: Manager Support Services
Manager Support Services is a Customer Service Support Services Job at Sterling-Hoffman Executive Search located in Quebec QC. Find other listings like Manager Support Services by searching Oodle for Customer Service Support Services Jobs.