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IT Dispatcher | Dispatcher in Warehouse & Transportation Job at People to Go in Montreal QC | 1

Tavia Delisser

This listing was posted on People To Go (via Broadbean).

IT Dispatcher

Location:
Montreal, QC
Description:

Position: Multi-lingual IT Dispatcher Duration: three months contract Location: Work from home Schedule: 40 hours per week/Available to work on weekends We are looking for an individual with an administration and details technology experience to join our team as a Territory Resource Coordinator/ IT Dispatcher Duties include: * Answering questions from technicians and customers * Assign calls not pushed by the system * Resolve client and technician escalations * Create, monitor and book new calls * Monitor technician's schedules and provide updates * Complete reports as required * Other duties as necessary skills Required: * BA in Business Administration or equivalent work history * A+ Certification * Strong management expertise and expertise to prioritize * Expertise to work as a team and independently * Excellent decision-making skills, critical thinking * Good communication abilities - written and spoken * High proficiency in Microsoft office suite and Outlook * Multi-lingual - English/French Position Titre: Bilingue Dispatcher informatique Durée: three contrat de mois Lieu: Travail à domicile Horaire: 40 heures par semaine / Disponible pour travailler le week-end Nous recherchons une personne ayant une formation en administration et en technologies de l' details pour rejoindre notre équipe en tant que coordinatrice des ressources de territoire / répartiteur informatique. Fonctions comprennent: · Répondre auxiliary questions des techniciens et des clients · Attribuer des appels non poussés par le système · Résoudre les escalades des clients et des techniciens · Créer, surveiller et réserver de nouveaux appels · Surveiller les horaires des techniciens et fournir des mises à jour · Rapports complets au besoin · Autres tâches au besoin Compétences requises: · BA en administration des affaires ou expérience de travail équivalente · Certification A + · Solides compétences organisationnelles et capacité d'établir des priorités · Capacité à travailler en équipe et de manière autonome · Excellentes aptitudes à la décision, esprit critique · Excellentes aptitudes à la communication écrite et orale · Grande maîtrise de Microsoft office suite et Outlook · Bilingue - anglais / français
Company:
People To Go
Posted:
January 11 on Broadbean
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More About this Listing: IT Dispatcher
IT Dispatcher is a Warehouse & Transportation Dispatcher Job at People to Go located in Montreal QC. Find other listings like IT Dispatcher by searching Oodle for Warehouse & Transportation Dispatcher Jobs.