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Customer Service Consultant - Burnaby - FT | Customer Service Representative in Customer Service J1

This listing was posted on Rogers Communications.

Customer Service Consultant - Burnaby - FT

Location:
Burnaby, BC
Description:

At Rogers, we connect Canadians to a world of possibilities and the memorable moments that matter most in their lives. Every day we wake up with 1 purpose in mind. To bring loved ones together from across the globe. To connect people to each other and the world around them. To help an entrepreneur realize her dream. A sports fan celebrate a special moment. Because we believe connections unite us, possibilities fuels us, and moments define us. We're hiring full time Customer Service Consultants to join our BURNABY frontline team. In this role, you will be supporting customers with their cable products and services. At Rogers, we provide world-class service by connecting to our customers, analyzing their needs, and offering customized solutions. If you're someone who cares about people, builds rapport easily, and is genuinely invested in helping others, you'd be a great fit for our team! You are: Empathetic – You are someone who is able to show understanding and relate to the customer Outgoing – You are someone who is friendly and approachable Patient – You are someone who regardless of situation is able to support the customer in a tactful and effective manner Genuine – You are someone who is authentic in your interaction with customers You get to: Connect with Canadians from coast-to-coast Dig into issues of all shapes and sizes Promote and recommend the latest products and services to customers Make customers lives easier by providing them with value add services You should have: A flexible schedule An expertise to navigate multiple computer systems An expertise to think on your feet and deliver your message in a concise manner Expert communication and listening skills Schedule: Fulltime Shift: Variable Length of Contract: Not Applicable (Regular Position) Work Location: 1600 - 4710 Kingsway (016), Burnaby, BC Travel Qualifications: None Posting Category/Function: Call Centre Operations & Customer Service / Sales Requisition ID: 177148 Together, we'll make more possible, and these 6 shared values guide and define our work: Our people are at the heart of our success Our customers come 1st. They inspire everything we do We do what’s right, each and every day We believe in the power of new ideas We work as 1 team, with 1 vision We give back to our communities and protect our environment What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team player has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our applicants with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You can also reach out to our team at XXXX@rci.rogers.com to begin a conversation about your individual accessibility needs throughout the hiring process.
Company:
Rogers Communications
December 3 on Rogers Communications
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More About this Listing: Customer Service Consultant - Burnaby - FT
Customer Service Consultant - Burnaby - FT is a Customer Service Customer Service Representative Job at Rogers Communications located in Burnaby BC. Find other listings like Customer Service Consultant - Burnaby - FT by searching Oodle for Customer Service Customer Service Representative Jobs.