NorthStar's Professional Services team is seeking a Business Application Consultant to join us in implementing billing software solutions for our clients in the Utility industry. Duties will include configuring our software application to meet our client’s business qualifications, testing and training services. As an Application Consultant, you will be traveling throughout North America and the Caribbean up to 50% of the time. When not traveling, you will be able to work remotely or if you would prefer, you can work out of our Ottawa, Ontario based office. What will be your impact? * Provide quality implementation services to our clients, with a strong focus on customer service, business ability, and time management * Participate in discovery sessions with clients to determine and document “As-Is” and “To-Be” states of their systems * Perform business analysis on projects related to our utility billing Customer Details System (CIS) and add-on applications * Map the qualifications of the client to industry best practices in order to improve efficiencies using the NorthStar solutions * Provide insight on best practices and participate in our process improvement cycles * Build and maintain effective relationships with clients, partners, vendors, and internal teammates What we are looking for: * 5+ years of background working in the Utilities industry or 5+ years of application consulting background in a software solution environment * Background working with both business and IT groups * Strong problem-solving skills with the ability to analyze info and make informed, independent decisions quickly and effectively * Demonstrated skill to work on multiple projects in a team environment * Dependable, organized, flexible, self-motivated individual with the ability to work unaided and as a team player * Excellent interpersonal and communication abilities * Background in the Utilities industry or with Utility Billing and CIS applications is a strong asset * Background with the NorthStar CIS and / or add-on applications is a strong asset What we offer: * Opportunity for challenging projects and professional growth * Strong team environment * Ability to make impact in business processes and practices * Complete benefits program * And more! About our business NorthStar Utilities Solutions is a unique company that has served the utility community in North America and the Caribbean for more than 40 yrs. Our teammates have enabled us to have continuous growth and innovation. We pride ourselves on delivering impressive customer service and standing apart as an industry innovator. We are looking for people who are avid problem solvers, crave challenges, embrace technology and grasp complex ideas. Click here to learn more about NorthStar Utilities Solutions How to apply If you want to apply to this Application Consultant job (R0008634), click 'Apply Now' to apply on-line. If this role does not align with your career goals, feel free to review all our current opportunities here or submit your resume to our Harris Talent Network here for future opportunities. Harris is an Equal Opportunity/Affirmative Action Employer. We consider candidates without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic info, citizenship status, or membership in any other group protected by federal, state or local law. If you would like to contact us regarding the accessibility of our web siteor need assistance completing the application process, please contact us at (1)-613-226-XXXX or at XXXX@harriscomputer.com. This contact details is for accommodation requests only and cannot be used to inquire about the status of applications.
N. Harris Computer
September 17 on Equest