This listing was posted on Manatal ATS.
Assistant Front Desk Manager
Location:
Sun Peaks, BC
Description:
We're currently searching for an Assistant Front Desk Manager for our esteemed client in the hospitality sector. If you have a strong background in front desk operations, exceptional leadership skills, and the ability to support the management of front desk activities, we're excited to introduce you to this key role within our client's esteemed hospitality team. Physical Requirement: Medium: Work activities involve handling loads between 10 and 20 kg, predominantly in an indoor setting. Accountabilities: Assisting in managing the front desk operations, ensuring efficient check-in/out processes, and resolving guest issues promptly. Supervising front desk staff and collaborating effectively with various departments to maintain high service standards. Coordinating with housekeeping to ensure room readiness and providing exceptional guest service. Overseeing room assignments, managing reservations, and handling billing procedures accurately. Contributing to the development and implementation of front desk policies and procedures. Assisting with training, coaching, and evaluating front desk team members to ensure exceptional performance. Preparing reports, managing guest inquiries, and handling special requests effectively. Ideal Candidate: Minimum 1-3 years of recent supervisory or management experience, showcasing effective team training, coaching, and supervision. Extensive knowledge of hospitality industry best practices, customer service, and hotel operations. Ability to collaborate effectively with various departments and adapt to flexible work schedules, including weekends and evenings. Proficiency in hotel management software, including Opera, is preferred. Strong interpersonal and communication skills, ensuring effective interaction with guests and team members. Accredited Certificate or Diploma in Hospitality, Hotel Management, or a related field; a Bachelor's Degree is considered an asset. What you can expect from them: They encourage individual initiative and a collaborative approach to delivering their guests' finest mountain resort experience. They value innovation and development that contribute to business success and personal growth. They also know you have a life outside of work and encourage work-life balance, including reaping the benefits of living in a resort and the mountains' summer and winter activities. A sneak peek into some of the perks and benefits their Full-Time employees enjoy: Full access Winter/Summer Season Lift, Trail and Golf passes 3 weeks of paid vacation Dining discounts within their hotel & resort outlets Benefits plan and additional wellness components, including Health Spending Account and EFAP Eligibility for their Pay for Performance incentive bonus program (after the qualifying period), awarded to their top performers Participation in the RRSP and matching DPSP programs Retail discounts in Resort owned outlets Reciprocal programs with partnering hotels Friends and family hotel rates Continued professional growth and development opportunities Every year they welcome guests and employees to their resort from a wide variety of backgrounds, and they are committed to building and sustaining a diverse and inclusive workforce. As an equal opportunity employer, they encourage applications from all qualified individuals.They acknowledge that they live, work, and play on the traditional territory of the Secwépemc People.
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More About this Listing: Assistant Front Desk Manager
Assistant Front Desk Manager is a Clerical Front Desk Manager, Front Desk Receptionist Job at Power Recruitment located in Sun Peaks BC. Find other listings like Assistant Front Desk Manager by searching Oodle for Clerical Front Desk Manager, Front Desk Receptionist Jobs.
Assistant Front Desk Manager is a Clerical Front Desk Manager, Front Desk Receptionist Job at Power Recruitment located in Sun Peaks BC. Find other listings like Assistant Front Desk Manager by searching Oodle for Clerical Front Desk Manager, Front Desk Receptionist Jobs.