This listing was posted on Professional Diversity Network.
Operations Officer
Location:
Mississauga, ON
Description:
Location: Mississauga, ON/Hybrid Duration: 8 months With possible Extension/With possible Contract to hire Summary of day to day responsibilities: Maintenance teamvarious tasks. Tasks that will support maintenance of a mortgage discharge. Triaging solicitor request for mortgage statement Data entry into the mortgage tool Maintenance of security library Collect interest owed payments Provides a broad range of operational support and/or performs general to specialized transactions and/or other processing activities for own functional area within Operations & Technology. Supports partner relationships and is responsible for maintaining operational effectiveness to ensure business objectives, Service Level Goals and CEI targets are met. Reports to a team manager within the team structure customer: Positively contribute to the overall customer experience and loyalty index in each interaction Ensure customer problems are handled appropriately by utilizing the established partner problem resolution process both internally and externally and escalating when required Create and/or recognize exceptional customer service through established programs Ensure all required processing and enquiries are fulfilled meeting Service Level Goals E4Provide subject matter expertise for internal and external partners within defined area Shareholder: complete assigned tasks accurately & within established standards Actively participate in daily touch points and work distribution Contribute to the achievement of satisfactory audits by understanding & following audit and process guidelines Identify areas of risk and escalate as necessary Be knowledgeable and comply with Bank Codes of Conduct Identify, suggest and actively participate in process improvements Understand and apply bank/service centre operating policies and procedures Demonstrate flexibility by adapting to change within business area and unit Adopt new process and technology improvements Ensure necessary due diligence is taken to support the accuracy of all transactions. Qualification Assessment Must Have Short-listing Questions Collaborative and team player: Yes Exp. with MS Office Suite (Word, Excel, Outlook, & Internet Explorer): Yes Being able to troubleshoot/navigate through any computer problems Data Entry - 2 years Attention to details Accuracy Banking/FI/Bookkeeping experience Strong communication Customer Service experience Meet SLA's Reliable Team player Education: Post Secondary Diploma/Degree
Visit Our Partner Website
This listing was posted on another website. Click here to open: Go to Professional Diversity Network
Important Safety Tips
- Always meet the employer in person.
- Avoid sharing sensitive personal and financial information.
- Avoid employment offers that require a deposit or investment.
To learn more, visit the Safety Center or click here to report this listing.
More About this Listing: Operations Officer
Operations Officer is a Other Jobs Operations Officer Job at Iconma located in Mississauga ON. Find other listings like Operations Officer by searching Oodle for Other Jobs Operations Officer Jobs.
Operations Officer is a Other Jobs Operations Officer Job at Iconma located in Mississauga ON. Find other listings like Operations Officer by searching Oodle for Other Jobs Operations Officer Jobs.