This listing was posted on The Resumator.
Crisis Response Worker: 9-8-8 Call Center
Location:
Aurora, ON
Description:
About the Organization Are you interested in making a difference?Are you looking to instill hope and inspire change?Your Support Services Network (YSSN) is a non-profit charitable organization that offers competitive compensation packages. We also know that a job is more than a pay cheque. We offer our staff the opportunity to work together to make a difference. When employees go home at the end of the day, they experience the satisfaction of knowing they've helped people with mental illness, developmental disabilities, complex support needs and their families or caregivers find meaningful connections to help them live their best life. Employees can take advantage of many opportunities: A Hybrid work arrangement that blends work from home with time in community or the office and the ability to flex or compress your work hours. A commitment to providing our employees with internal career opportunities through lateral position changes in our growing programs. In-house training, and external training for courses related to employees' current positions or to prepare them for other roles within our organization. A commitment to furthering our efforts in Diversity, Equity, Inclusion and Belonging through an active Steering Committee. Recognition programs including long-term service awards and idea recognition. An active Wellness Committee that promotes and organizes yoga sessions, mindfulness moments, fun contests, lunch-and-learn events and seminars. We didn't become one of Canada's top non-profit employers of choice without a lot of thought, care and consideration for our team. Our supportive and collaborative workplace balances engaging and challenging work with personal development and a commitment to wellness.If you are passionate about what you do and want to use your expertise to engage in meaningful and challenging work, please apply to join our team today. Description Crisis Response Worker: 9-8-8 Call Center One .5 Contract (17.5 /hours per week) to September 30, 2024 (with the possibility of extension or becoming permanent) Posting Closes: May 9, 2024 at 4:00 PM The 9-8-8 Crisis Response Worker provides immediate assessment and support to individuals who call the 9-8-8 call line. The 9-8-8 call line is a national mental health call line for individuals experiencing thoughts of suicide and/or emotional distress. Primary goals of service are to establish initial contact with callers to the 9-8-8 call line, provide assessment and intervention to stabilize crisis and to support individuals collaboratively in the development of a plan to reduce risk and promote safety and recovery. Through evidence-based mental health interventions, promote relapse prevention and transition to longer term supports and recovery activities where appropriate. This position is primarily a remote work environment with monthly in-office team meetings. Position Requirements Bachelors degree in Social Work or related discipline (i.e. Health Sciences) Minimum three years related experience Knowledge and practice of short-term urgent response, psychosocial rehabilitation approach and advanced clinical, crisis and assessment skills are assets Experience working with individuals having a serious mental illness is essential Crisis skills for adults and children experiencing a mental health crisis are desirable Completion of CPI, CPR and ASIST training as per agency guidelines Experience and knowledge of the criminal justice system is an asset A second language is considered an asset Knowledge of the local service system is essential The successful applicant will be required to provide a police clearance that meets agency standards A valid G Drivers License, access to a reliable vehicle and business use insurance coverage or access to reliable transportation. EOE Statement At YSSN, we're committed to providing a healthy, safe and respectful workplace where diversity and inclusive approaches are recognized assets.We invite and welcome applications from equity deserving groups, Indigenous Peoples, People with Disabilities, persons of all sexual orientations and gender identities, and all people committed to meaningful work that makes a difference.We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you require accommodations at any point during the application and hiring process, please contact Human Resources.Our VisionA Meaningful Life for All: Relationships, Community, Well-Being.Our MissionCommunicate. Connect. Collaborate. Successful candidates will be required to submit proof of a primary series of a COVID-19 vaccine authorized by the World Health Organization directly to the Human Resources department. In the event that you are unable to be vaccinated as a result of a ground protected under the Human Rights Code, you may submit a written explanation of the ground and any supporting documentation to determine if you are exempt from this requirement directly to Human Resources. We thank all candidates for their interest. Only those selected for an interview will be contacted. Powered by JazzHR
Company:
Your Support Services Network
Posted:
April 25 on The Resumator
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More About this Listing: Crisis Response Worker: 9-8-8 Call Center
Crisis Response Worker: 9-8-8 Call Center is a Customer Service Call Center Representative Job at Your Support Services Network located in Aurora ON. Find other listings like Crisis Response Worker: 9-8-8 Call Center by searching Oodle for Customer Service Call Center Representative Jobs.
Crisis Response Worker: 9-8-8 Call Center is a Customer Service Call Center Representative Job at Your Support Services Network located in Aurora ON. Find other listings like Crisis Response Worker: 9-8-8 Call Center by searching Oodle for Customer Service Call Center Representative Jobs.