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Customer Success Manager
Location:
Toronto, ON
Description:
Valorx is looking for a Custom Success Manager to partner with our customers post-sale to drive adoption and ensure customer satisfaction, growth, and retention. Here’s what you’ll be doing: Proactively own and manage the success of customers. Work with customers to align partnership expectations, build and execute onboarding plans. Collaborating with other business functions to ensure client success. For example, you will work closely with Sales, Business Development, Support, Marketing and Product teams. Managing a book of existing clients, taking responsibility for securing retention as well as driving growth. Partner with the greater sales team to develop and execute a plan for driving results within your customers, working collaboratively to secure successful renewals and expansions. We’re excited about you because you have: 3+ years’ experience in an Account Management or Customer Success role. B2B sales experience (SaaS preferred) Strong writing, strategic thinking, ability to prospect efficiently, and strong planning skills. Ability to adapt, or willing to learn how to develop a growth mindset. Motivated with a competitive drive, eager to learn, and humble. A proven track record of renewals achievement. What else would be great: Strong network within the Salesforce ecosystem Experience in the SaaS/Cloud space a big plus What's in it for you? Competitive salary Empathetic and collaborative culture that embraces diversity. Professional development and substantial growth opportunities Creative freedom and the ability to make a mark in our company. Flexible working hours Note: This role is a Full-time Contractor position Join our high-growth SaaS company with thousands of users, including numerous Fortune 500 companies, and be a part of the team that is revolutionizing the way companies interact with their critical business data. Powered by JazzHR
Company:
Valorx
Posted:
April 10 on The Resumator
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More About this Listing: Customer Success Manager
Customer Success Manager is a Executive Manager Job at Valorx located in Toronto ON. Find other listings like Customer Success Manager by searching Oodle for Executive Manager Jobs.
Customer Success Manager is a Executive Manager Job at Valorx located in Toronto ON. Find other listings like Customer Success Manager by searching Oodle for Executive Manager Jobs.